Once your order has been placed, we will send you confirmation email which will include your order number. When your order is shipped, you will a receive an additional confirmation email including a tracking number. In rare cases, it is possible that your order could be split into separate boxes; however, you will still receive one order number and one tracking number for your complete order.
Your order might need a signature upon delivery, so if there is no one around to receive the package, the courier will leave a delivery attempted card on your door. You can then organize for your order to be re-delivered whenever it suits you! If you choose to issue the courier with authorities to deliver the package without a signature, BEABIE is no longer liable for your order. Certain exceptions applied*
1.Your package is sent back to shipper/failure of delivery because of:
- Incorrect address. You are subject to shipping charges for reshipment
- Unable to pick-up/sign the package. You are subject to shipping charges for reshipment.
2.Your package arrives in a damaged condition.
We will do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact BEABIE Customer Service so that we can get you sorted. If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
3. In the very rare case that your package loses tracking on the way to its destination for more than 5 days, please contact us for further action.
For delivery throughout USA, we use USPS as our primary courier. The estimated delivery for metropolitan areas in U.S. is 2-7 business days.Please note that the estimated delivery times are subject to delays and changes. BEABIE is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Unfortunately, we do not have control over these delays. Additionally, BEABIE is not responsible for delays related to the courier itself (such as customs clearance). If you need your item(s) sooner, please contact us. We work our very best to get you your order as quickly as possible. Any additional shipping cost are nonrefundable. If you live in a remote area, your parcel may be forwarded onto a local courier service. This will appear on your tracking as a delivery event, and the order should be successfully delivered to you within 24 hours.
Please note, we do not ship to PO Boxes. Please use a residential/commercial address for your package delivery. We apologize for any inconvenience.
By placing an order with BEABIE, you are responsible for original shipping charges and all applicable custom and duty import taxes.
For all International orders, please contact us before placing an order.